One of the most powerful tools required in providing proper collection services is the collection agent's management software. Collection software ensures that accounts are managed and worked upon properly. All accounts referred to Dialers are usually done over the internet. In order to ensure that data is not retrieved by any party Dialers uses the PGP encryption program. The PGP encryption program is a powerful and effective tool to prevent the theft or corruption of any data. Dialers works on a totally paperless concept. All accounts referred to this company have to be imported into the collection system.

The CMS is customized debt collection & management software designed and owned by Dialers. The benefits of this system include but are not limited to the following:

• Importing Of Accounts
• Daily Collector Queue
• Main Customer And Reporting Screen

Accounts referred by the client can be imported and be ready for collection in a matter of minutes from the time they are referred. The daily collector queue is the most effective tool to ensure that every account is worked upon on schedule, efficiently and meticulously by the collector. It is the first screen that the collector is dispatched to upon logging into the system. The collector can view any account displayed in this screen by double clicking any of the names and is automatically dispatched to the Main Customer and Reporting Screen where all the data and the workings related to the respective account are accessible. All Dialers collection personnel have access to the collection program and are able to update the system while speaking to the customer (real time reporting). Real time reporting allows the management and audit team to progress and monitor the status of each account instantly.

The main customer and reporting screen serves several purposes. Primarily it houses all the vital information required by the collector in working the account. Information such as contact numbers, current out standing and last payment date and amount are part of the relevant data that appear on this screen. Secondly the collector is able to update all new activities and findings immediately while speaking to the customer.

Further information about this software including graphics of the above mentioned screens can be viewed on our profile which can be made available for organization during our meetings.